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Your Inspiration For January 11 |
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If You Can’t Beat ’em, Then Learn from ’em |
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New year, new disruptions? Let’s be real and admit we can count on it. In fact, some of those disruptions could take the form of “nontraditional” competitors. |
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Wanted: A Few (or Several) Good Suppliers |
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Now that your holiday shopping is behind you for another year, it might be time to turn your attention to shopping for something entirely different: new suppliers. If so, you are not alone. |
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Only one-quarter of surveyed executives told Gartner that they actively collect data about their customers' expectations, preferences and aversions, and perform customer journey mapping to anticipate changes in demand. |
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Quote/Unquote: |
"There is definitely a balancing act with new suppliers coming in versus 'hey, let me go back to my current partners and make sure we exhaust every avenue we can.' That’s what I do first. I want to keep it with that partner because they know me, they understand me, they know the quality I want." |
— East Coast Wings COO Tom Scalese, as quoted in a recent Oracle NetSuite blog. |
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It's a New Year, in Case You Didn't Notice |
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Here are five things to focus on in 2021. |
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